626
Innovative Cloud
Services
Cloud Infrastructure, E-commerce Integration, Process Automation
The challenge
What stood
in the way.
Innovative Cloud Services, a leading provider of e-commerce integrations, required a reliable and scalable platform to handle hundreds of thousands of product listings while improving visibility across marketplaces.
Inconsistent product data quality led to frequent returns and loss of trust
Manual workflows slowed response time to marketplace changes
No centralised platform for managing large product inventories
Inability to analyse performance in real time hindered optimisation
The solution
How we
delivered.
We developed a cloud native, AI augmented system on AWS that centralised data management, automated marketplace processes and improved analytics visibility.
01 / 06 features
Key features
Feature 01
01
Migration of over 100,000 SKUs into AWS RDS for centralised, high availability storage
Delivery process
From discovery to go-live.
Step 1 of 5
Phase 01 of 05
01
Data modelling for normalised SQL schema and analytics layer
Up next · Implementation of Apache microservices for API
The results
What changed
after go-live.
The result was a robust, analytics-driven platform that enabled scalability and automation across all e-commerce operations.
Achievement 01
39% Increase in Item Retention
Marketplace expiry prevention through automated listing checks and AI data validation.
Achievement 02
24% Increase in Customer Satisfaction
Consistent data accuracy and automated stock management improved customer trust and service quality.
Achievement 03
100% Scalable Cloud Infrastructure
AWS and SQL optimisations ensured stable performance with predictable scaling and cost control.
Keep exploring
More case studies.
626
Your turn
Planning
a rollout?
Talk to the Alveus team about your next contact centre project.