Platform overview
The complete
626
platform
Six integrated modules. One deployment. Everything your contact centre needs to dial smarter, apply the rules you set, and convert more - out of the box.
Platform modules
Everything built in. Nothing bolted on.
Click any module to explore its capabilities in detail.
Four dial modes. One intelligent engine.
Predictive, progressive, preview and manual modes. Predictive dialling dials ahead of agent availability, so agents spend less time waiting between calls. Pacing eases off as the abandoned-call rate approaches the target you set.
Platform performance
Numbers that speak
for themselves.
Contact rate vs manual dialling
Abandoned call rate, adaptive pacing
Go-live after onboarding is complete
Integrations
Connects to your existing stack.
626CRM, our own hosted CRM, is included on Growth and Enterprise. 626Dialler can also integrate with systems you already use.
See all integrations
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REST API & Webhooks
Connect any system that can send or receive HTTP calls. Fully documented, zero lock-in.
How we go live
Live within 48 hours of onboarding being complete.
Campaign type & scope
We align on your contact centre model - outbound, blended, collections, sales or renewals.
Compliance review
TPS, consent and GDPR configuration reviewed and signed off before any dialling begins.
Configure & connect
Numbers ported, CRM connected, users provisioned and routing logic set up with your team.
Test & quality check
We run live test campaigns with you, checking AMD, pacing and compliance controls.
Go live
Launch to live traffic. Your dedicated onboarding lead remains on hand for the first 30 days.
626
Ready when you are
See the platform
in action. Today.
Book a tailored walkthrough with our team and see how 626Dialler fits your operation - from campaign setup to live reporting.